There’s a lot riding on your year-end online fundraising efforts. Some nonprofits raise a quarter (if not more) of all their online revenue in December. No doubt your team has been carefully planning its year-end online campaigns and is hard at work implementing the messages. Here are a few last-minute ideas to supercharge your fundraising.
Resend to Non-openers
So much of year-end fundraising is about persistence. For email appeals, that means resending your email message to people who haven’t opened your message. Wait a day or two, pull a report of who opened the message the first time, and suppress them from your resend. Yes, there is always a risk of over-messaging, so be sure to change the subject line.
You might also pick a different time to message such as very early in the morning, in the late evening, or on the weekend, all in the name of standing out to get noticed — and opened.
Add a Special Appeal for Monthly Giving
Year-end is traditionally the time for one-time gifts, but we know that donors are always in search of flexibility and options. Make sure you make the case for monthly giving, either in the body text or P.S. of your email message, and also on all your donation pages. This is one of the fastest growing segments of online fundraising, so jump on the bandwagon at year-end too.
Keep Sending Appeals to People Who Already Donated
We go to great lengths to avoid sending appeals to people who have already donated to our campaigns. But year-end is a great time to keep including recent donors, especially if you have a dollar-for-dollar match. Include a sentence recognizing and appreciating their gift, and many donors will be motivated to give again, or to spread the word via social media with friends.
Ask Your Donors to Tell Their Friends and Family
Your donors feel great after they make a donation to your cause. That’s what charitable giving is all about. Make it easy for your donors to share that feeling with friends and family by adding sharing options on your website “Thank You” page and also in the thank-you email/receipt that gets sent to each donor. Discuss with your online vendors to find out how to add these features.
Add a Pop-up Lightbox to the Highest Trafficked Pages on Your Website
It’s vital to grab the attention of your website visitors during the last two weeks of the year. The pop-up lightbox is a perfect tool to get in front of people and convey your year-end fundraising message, especially if you have a match. Set a cookie for your returning visitors so the lightbox only appears once every few days.
Increase Your Messaging out on Social Media
You’re probably planning some social media messaging at year-end to promote your fundraising efforts, but you’re probably not planning enough. Get creative with ways to promote your year-end campaigns, using tie-in graphics, thermometers, and thanking donors publicly. Your creativity and humor will pay off, especially for your followers who are also on your email list. And don’t forget to track your social media click-through traffic to your donation pages.
Michael Stein is a veteran nonprofit technology strategist who has worked for the past twenty five years at the intersection of communications, social media and fundraising. With Nick Allen and Mal Warwick, Michael wrote the groundbreaking 1997 book: Fundraising on the Internet: Recruiting and Renewing Donors Online.